Patient guide
Prepare your consultation with peace of mind
Documents to bring, examination steps, emergency signs and practical questions: everything you need to know before coming to the practice.
Before the visit
Documents ready
Clear process
Steps explained
Emergencies
Signs to watch for
Payment & FAQ
Practical info
Before the visit
Prepare your consultation with peace of mind
Before the visit
What to bring
Bring glasses, lenses, prescriptions, previous exams and list of medications.
- Current glasses and previous prescriptions.
- Lenses, case and name of products used.
- Previous examinations and ongoing treatments.
Consultation
The examination steps
The process may include vision measurement, eye pressure, fundus examination or additional tests depending on the case.
- Welcome, reason for visit and medical history.
- Vision measurement and tests tailored to your situation.
- Explanation of diagnosis and next steps.
Emergency
Signs not to ignore
Consult immediately if you experience any of these symptoms.
- Sudden decrease or loss of vision.
- New flashes or floaters.
- Intense eye pain or painful red eye.
Payment
Payment methods
The practice accepts the main mutual funds and payment methods.
- Cash and cheques accepted.
- Reimbursement: CNOPS, CNSS, private insurers.
- Certificate and receipt provided after consultation.
Ophthalmological emergencies
Consult immediately or call the practice in case of:
- Sudden decrease or loss of vision
- New flashes or floaters
- Dark veil or curtain in the visual field
- Intense eye pain
- Eye trauma
- Very red eye with pain and loss of vision
Frequently asked questions
Before coming to the practice
Quick answers to patients' most common questions.
Appointment
Take care of your eyes today.
Book an appointment easily online or contact us on WhatsApp.